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SPONSORED POST: Segue Cloud Services Multi-Funding Case Study

SPONSORED POST: Segue Cloud Services Multi-Funding Case Study

The Following sponsored post was contributed by Segue Cloud Services. The Challenge Multi Funding USA is a pre-settlement finance provider that serves attorneys and their plaintiffs. The company has been serving clients for nearly a decade, providing millions of dollars in financial support in jurisdictions like New York, New Jersey, Connecticut, Vermont, Texas, California, Florida, and Washington. Through its pre-settlement funding services, plaintiffs can access much needed funds during the often lengthy settlement process as they wait for their cases to be resolved. When a case concludes in favor of the plaintiff, Multi Funding recoups its investment at a preferred rate of return. Managing the pre-settlement finance process can be labor-intensive, complex, and expensive. It involves an array of ongoing administrative tasks, from initial case intake, to underwriting and approvals, to managing contracts and case documents, to the regular tracking of case developments. And all key stakeholders need to be apprised of each occurrence as it unfolds. Like most providers, Multi Funding had relied on staff members to manage all the workflows and processes associated with pre-settlement funding. This meant manually inputting all case data into spreadsheets, completing forms, generating documents and reports, and notifying the parties involved whenever a milestone or change in dispensation occurred. And when a change occurs—as is usually the case—much of the entire process has to be repeated. As a result, Multi Funding’s team devoted countless hours to updating records and changing data, causing added expense and creating the potential for unnecessary errors in the process. “The amount of time and work required to usher a pre-settlement funding case from intake to settlement can be overwhelming. It can often take four days just to manually underwrite a funding application,” said Alex Reyes, customer service specialist, of Multi Funding. “Every time we have to manually change or update information, it can result in delays and increases the potential for human error, which can quickly steamroll into problems for our clients.” As Multi-Funding handled more funding requests, it recognized that it required a more efficient way to track, manage, and organize the painstaking pre-settlement process. The Solution After doing some research on potential technology providers, Multi Funding contacted Segue Cloud Solutions, an innovative software company that developed a technology platform specifically for the pre-settlement process. The solution to enables legal finance providers to enhance productivity, streamline daily workflows, reduce costs, and speed time-to-market. Multi Funding consulted with Jack Closs, project supervisor at Segue. “When we spoke with Multi Funding’s administrators, it was clear that our solution could deliver a range of efficiencies to expedite their existing processes, diminish their labor requirements, and drastically reduce the potential for human error,” said Closs. “Their spreadsheets were cumbersome and prohibitive, making it difficult for staff members to retrieve the case information they needed at any given moment. Our automation software would allow them to easily track and access everything from settlement milestones, to interim pay-off amounts, to correspondence with funding sources and changes in case dispensation, all from a single, intuitive interface.” Segue’s secure, robust platform automatically retrieves data to populate online forms and other documentation, generating material specific to each individual client according to established rules and permissions. The software automatically notifies staff, attorneys, paralegals, and clients of changes in status at various stages of a case. It organizes and centralizes all contact information, pay-off details, and case data, and generates documents such as contracts, letters, and reports with a click of a mouse. The solution is built on the industry-leading Salesforce CRM platform, making it easy to deploy in Multi Funding’s existing environment. In addition, the platform’s document generation capabilities are powered by Conga, a major provider of digital document management. The Outcome Multi Funding USA has processed thousands of loans through the platform. Through this solution, they’ve been able to increase productivity by some 15 percent, while mitigating costly mistakes. In addition, the solution has reduced the firm’s cost of operations, decreasing labor requirements and helping to speed more cases through their paces—without having to add personnel or extraneous infrastructure. And since Multi Funding accesses Segue’s technology through a cost-effective subscription with no per-transaction fees, return on investment is swift and considerable. “In a complicated environment like ours, Segue provides a much more efficient solution compared to manual administration. Underwriting processes that once took hours or days can now be turned over in about eight minutes,” confirmed Reyes. “Before we used Segue, we’d frequently tell clients we’d have a contract to them by the next week. Now we can produce all the documentation in less than an hour.” When asked about the value of the Segue pre-settlement funding solution, Multi Funding says it transcends traditional cost and organizational savings. “The ability to have an extensive range of automatically updated case information readily accessible throughout the pre-settlement process is a huge advantage,” concluded Reyes. “It creates an instant competitive edge for our firm by enabling us to provide fast and efficient service to our clients.”
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Bloomberg Law Cites Legal Funding Journal Podcast in Commentary on Funder Transparency

By John Freund |

A recent episode of the Legal Funding Journal podcast was quoted in a Bloomberg Law article on funder control of cases. In the episode, Stuart Hills and Guy Nielson, Co-Founders of RiverFleet, discussed the thorny topic this way: “What do funders care about? They certainly do care about settlements and that should be recognized. They do care about who is the legal counsel and that should be recognized. They care about the way the case is being run. They care about discontinuing the legal action and they care about wider matters affecting the funder.”

The provocative new commentary from Bloomberg Law reignites the longstanding debate over transparency in third-party litigation funding (TPLF), asserting that many funders exercise considerable control over litigation outcomes—despite public disavowals to the contrary.

In the article, Alex Dahl of Lawyers for Civil Justice argues that recent contract analyses expose mechanisms by which funders can shape or even override key litigation decisions, including settlement approval, counsel selection, and pursuit of injunctive relief. The piece singles out Burford Capital, the sector’s largest player, highlighting its 2022 bid to block a client’s settlement in the high-profile Sysco antitrust matter, even as it publicly claimed to be a passive investor. Such contradictions, Dahl contends, underscore a pressing need for mandatory disclosure of litigation funding arrangements under the Federal Rules of Civil Procedure.

The analysis points to contracts that allegedly allow funders to halt cash flow mid-litigation, demand access to all documents—including sensitive or protected materials—and require plaintiffs to pay sanctions regardless of who caused the misconduct. Courts and opposing parties are typically blind to these provisions, as the agreements are often shielded from disclosure.

While funders like Burford maintain that control provisions are invoked only in “extraordinary circumstances,” Dahl’s article ends with a call for judicial mandates requiring transparency, likening funder involvement to insurers, who must disclose coverage under current civil rules.

For legal funders, the takeaway is clear: scrutiny is intensifying. As the industry matures and high-profile disputes mount, the push for standardized disclosure rules may accelerate. The central question ahead—how to balance transparency with funder confidentiality—remains a defining challenge for the sector.

Siltstone vs. Walia Dispute Moves to Arbitration

By John Freund |

Siltstone Capital and its former general counsel, Manmeet (“Mani”) Walia, have agreed to resolve their dispute via arbitration rather than through the Texas state court system—a move that transforms a high‑stakes conflict over trade secrets, opportunity diversion, and fund flow into a more opaque, confidential proceeding.

An article in Law360 notes that Siltstone had accused Walia of misusing proprietary information, diverting deal opportunities to his new venture, and broadly leveraging confidential data to compete unfairly. Walia, in turn, has denied wrongdoing and contended that Siltstone had consented—or even encouraged—his departure and new venture, pointing to a release executed upon his exit and a waiver of non‑compete obligations.

The agreement to arbitrate was reported on October 7, 2025. From a governance lens, this shift signals a preference for dispute resolution that may better preserve business continuity during fundraising cycles, especially in sectors like litigation finance where timing, investor confidence, and deal pipelines are critical.

However, arbitration also concentrates pressure into narrower scopes: document production, expert analyses (especially of trade secret scope, lost opportunity causation, and valuation), and the arbitrators’ evaluation. One point to watch is whether interim relief—protecting data, limiting competitive conduct, or preserving the status quo—will emerge in the arbitration or via court‑ordered relief prior to final proceedings.

ASB Agrees to NZ$135.6M Settlement in Banking Class Action

By John Freund |

ASB has confirmed it will pay NZ$135,625,000 to resolve the Banking Class Action focused on alleged disclosure breaches under the Credit Contracts and Consumer Finance Act (CCCFA), subject to approval by the High Court. The settlement was announced October 7, 2025, but ASB did not admit liability as part of the deal.

1News reports that the class action—covering both ASB and ANZ customers—alleges that the banks failed to provide proper disclosure to borrowers during loan variations. As a result, during periods of non‑compliance, customers claim the banks were not entitled to collect interest and fees (under CCCFA sections 22, 99, and 48).

The litigation has been jointly funded by CASL (Australia) and LPF Group (New Zealand). The parallel claim against ANZ remains active and is not part of ASB’s settlement.

Prior to this announcement, plaintiffs had publicly floated a more ambitious settlement in the NZ$300m+ range, which both ASB and ANZ had rejected—labeling it a “stunt” or political gambit tied to ongoing legislative changes to CCCFA.

Legal and regulatory observers see this deal as a strategic move by ASB: it caps its exposure and limits litigation risk without conceding wrongdoing, while leaving open the possibility of continued proceedings against ANZ. The arrangement still requires High Court consent before going ahead.