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CASL Funding Extended Warranty Class Action

By Harry Moran |

Where corporations engage in deceptive actions that leave consumers financially wronged, class actions supported by third-party funders remain one of the best routes for these individuals to seek justice and compensation.

In a post on LinkedIn, CASL announced that it is funding a new class action launched by Echo Law multinational retailer Harvey Norman in Australia. The class action is being brought on behalf of consumers who bought goods with an extended warranty from Harvey Norman, Domayne and Joyce Mayne between 7 September 2018 and 17 September 2024. The proposed legal action focuses on allegations that these ‘Product Care’ extended warranties offered little or no value to consumers, as Australian Consumer Law provided for the same or greater rights to consumers on these purchases.

In the announcement, CASL said that it was “proud to support Echo Law's work in pursuit of remedies for consumers who were allegedly sold these junk warranties.” CASL also said that this case was a “clear example of how class action proceedings are a vital enforcement mechanism for Australia’s robust consumer protection laws.” The claim has been issued on an open class basis, which means that all eligible consumers will be included in the class unless they opt out.More information about the Harvey Norman (Extended Warranties) Class Action can be found on Echo Law’s website.

Houzhu Capital Hosts International Conference on Third-Party Funding Industry

By Harry Moran |

Houzhu Capital is delighted to invite you to join the International Conference on Third-party Funding Industry held in Beijing on 25 Sep, as part of the China Arbitration Week events. You may register here for in-person participation or online stream.

The Conference is the first international conference on TPF in China, which invites representatives from domestic and foreign arbitration centers, leading TPF institutions, well-known scholars, and practitioners from law firms and corporations.

Highlights of the event include:

  • Opening speech and welcome from Mr. Jin Huang, Chairman of Beijing International Dispute Resolution Center, and Mr. Jianlong Yu, Vice-president of China Council for the Promotion of International Trade (CCPIT).
  • Keynote speech on Third-party Funding in England and Wales: Learning from the Past, and Looking to the Future, by professor Rachael Patricia Mulheron from Queen Mary University.
  • Panel I: Third-party Funding in Arbitration Rules, moderated by Ms. Yulin Fu, Professor of Peking University Law School, joined by representatives from arbitration centers.
  • Panel II: International and Domestic Practice of Third-party Funding, moderated by Mr. Ning Fei, Senior Consultant of Houzhu Capital, joined by representatives from TPF institutions.
  • Panel III: International and Domestic Use of Third-party Funding, moderated by Mr. Jialu Wang, Co-funder of Houzhu Capital, joined by representatives from domestic and international corporations.

A cocktail reception will be provided after the Conference for networking and further communication.

About Houzhu

Houzhu Capital is a leading TPF institution in China with domestic and international business footprints and network. Founded by top legal professionals and as a pioneer in China, Houzhu has been committed to exploring the regulatory development and business practice of TPF services in China, supporting clients in domestic and international dispute resolution and asset recovery. You can find more about Houzhu here[Author2] 

How to Score a Win-Win Deal in Litigation Funding

By John Freund |

One of the day two panels at the 7th Annual LF Dealmakers event was titled "Structuring Win-Win Deals". Michael Kelley, Partner at Parker Poe moderated a discussion between Joseph Dunn, Managing Director at Fortress Investment Group, Adam Hudes, Partner at Vinson & Elkins, Sarah Johnson, Head of Litigation Investing team at D.E. Shaw & Co., and Ryan Stephen, Co-Founder of Pine Valley Capital Partners.

The conversation began around structuring deals for alignment and success. Sarah Johnson noted that it's difficult to achieve perfect alignment, but pricing deals with 'good scenarios' in mind can ensure that all parties are satisfied. Of course, deals are bespoke, so this is very difficult. Which is why D.E. Shaw models out scenarios and walks through them with the client - what is a good settlement, what is a satisfactory damages amount? Ensuring that all parties are all on the same page, which goes into the documentation so all parties can agree to the terms upfront.

Ryan Stephen noted that at Pine Valley they are more law firm focused. They operate like a credit shop, in that they protect downside vs. focus on upside. They look at their capital as a de-risking tool, which means there can be a misalignment if the law firm thinks that value must be proven right away so capital can get out the door. They look to ensure alignment with both the plaintiff and the law firm, such that we're on a similar page in terms of what's a good outcome and what's an outcome that we would not accept. Also understanding of what the law firm needs from an operational perspective. The lender wants to continuously be de-risked, but there is a blind spot there, if the lender de-risks too quickly and the law firm doesn't have the resources need to effectively try their cases. So we need to get on the same page regarding operational budgets.

Michael Kelley then brought up the extrinsic factor of time, to which Ryan Stephen agreed that time is the risk that everyone is dealing with in the space. It is difficult to know what defendants are thinking, how plaintiffs will respond and behave. Getting on the same page regarding a variety of outcomes is key. Lawyers, by necessity, are eternal optimists. Everything is high value and coming very soon. Most capital providers know that is just not how it plays out, because you need to make sure that in those edge scenarios the law firms need to be safe, and the capital providers need to be safe as well.

Adam Hudes then spoke to red flags around non-alignment. He pointed to less-than clear exit terms, referencing the Burford / Sysco dispute as a scenario they want to stay away from. When dealing with a funder that can't clarify exit terms at the outset, that is something that his firm walks away from. From a law firm perspective, cases seem to be never-ending, so law firms are increasingly calculate how can we best manage the duration of these cases, and they want funders to understand that and work with them. If a funder is too pushy, that is another red flag. If they're not willing to truly partner with the law firm, then they should probably part ways early.

Michael Kelley asked about the risk of migration of terms, from the time that the term sheet is proposed. Joseph Dunn answered that it depends on the counter party. In this asset class there isn't a one-size-fits-all process for doing deals. There's less of a market, there's less data, there's fewer intermediaries who have seen that exact deal happen 20 times and here's how it's done. So that lends itself to parties re-cutting terms more frequently than in other asset classes. The likelihood of that happening is driven as much by personalities than it is the economics of a deal.

Dunn added: "I've probably never done a transaction where we agreed with the counter party on the value of the financing. So I think it's more about calling the counter party's BS vs. simply structuring the assets. When we structure deals, we ask the counter party what their view of success is. Usually we disagree with that, and we explain that's more of a homerun, and then propose a more downside scenario. If both sides blindly accept the upside case, then you're not keeping people aligned on the downside."

Moneypenny and VoiceNation Appoint New US Head of Marketing


By Harry Moran |

Moneypenny and VoiceNation, leading virtual receptionist and phone answering providers, have appointed a new US Head of Marketing, Kris Altiere.  Kris joins with over 20 years experience in marketing, growing revenue and improving brand awareness for companies of all sizes from start ups to rebrands and merging companies, which she has done time after time with great success.

Kris has a proven track record in establishing the brands she works with as the trusted leaders in their area, with a well defined identity.  She is an award-winning integrated marketing communications strategist, specializing in connecting vision with innovative digital communication solutions to drive sales, build brand image, and secure customer loyalty. Her role at Moneypenny and VoiceNation will be to drive US awareness and further the growth and recognition of the US brands though strategic marketing strategies, further solidifying the value proposition and expanding into new markets.  

Richard Culberson, CEO at Moneypenny North Amercia comments: “We are delighted to welcome Kris to our award-winning company and are excited about the fantastic experience she will bring to Moneypenny and VoiceNation. She’s an excellent addition to our rapidly growing team and her experience and expertise will be invaluable as we continue to strengthen our brands in the US.” 

Kris comments: “I am really looking forward to joining the diverse and global team and utilizing my extensive background and expertise in Healthcare and Legal to further expand those areas within the US, while growing the existing client sectors.  I am excited be part of the Moneypenny and VoiceNation award winning culture and to help lead and grow our marketing team, as well as work with the amazing UK marketing teams, to help the business with our ambitious growth plans.”

About our market-leading brands

Moneypenny and VoiceNation are America’s leading virtual receptionist & phone answering providers offering 24/7 communication solutions. 

Collectively, Moneypenny and VoiceNation employ over 1,000 people handling millions of calls, chats and bespoke tech solutions for thousands of businesses of all shapes and sizes from sole traders right up to multinational corporations.

Rebecca Berrebi Interviews Steven Molo at LF Dealmakers

By John Freund |

Day two of the 7th Annual LF Dealmakers event featured a 30-min 1:1 interview session between Rebecca Berrebi, Founder and CEO of Avenue 33, and Steven Molo, Founding Partner of MoloLamken. The discussion was titled "Deep Dive: The Ultimate Decision Point - Taking a Case to Trial."

Below are some key highlights from the Q&A:

RB: Various sources report that fewer than 1% of civil cases filed in court actually go to trial. So why should funders care about trial?

SM: It's the ultimate risk. You've funded the case and you're betting on the fact that it doesn't go to trial. If it does, your investment is at risk. If you pay attention to the case the entire time and treat it as though it may go to trial, you're more likely to get a settlement that is beneficial.

RB: How do you choose jury consultants, and what does that process look like?

SM: Some people think that the venue is the most important thing, and some are particularly skilled or experienced in certain types of cases and they've developed a lot of data over time. Each of those things come into play. People do different types of research - phone surveys (I'm not sure how valuable they really are), focus groups, min-trials or mock trials (I think the concept of this is overblown). It's really about coming up with a plan for the case, understanding the venue, and if it's a big enough case hiring multiple consultants. You should be informed by-but not imprisoned by-the research.

RB: How important is it to have a lead trial lawyer with subject matter expertise?

SM: What's important is trial advocacy. Who can go before a judge and jury and lead trial information forward, rather than just pounding them over the head with information. Having expertise is important, but you don't need to be the world's foremost expert to lead a trial.

RB: How important is the selection of local counsel when your primary trial team is in one location and the trial is out of town?

SM: A lot depends on the venue. Those who have funded patent cases in Texas, you know there are the usual players that line up on either side of the case, and that's how the process works. I think you can overweight that - this fear of 'getting homered' where the local judge is in the pocket of the local lawyer. It can work the other way too - that judge might not like that lawyer! The general rule we try to follow is 'get good local counsel.' Don't worry about being overshadowed by local counsel.

I've found that most judges around the country get a kick from having a lawyer from out of town come into their courtroom. It's something interesting and it's a break from their day to day. As long as that lawyer behaves themselves, it can become a positive situation.

RB: Trials obviously include witness, and often the outcome of a case can depend on the witness' performance. What can the funder do to ensure the witness' ability to perform?

SM: Obviously with privilege issues, you don't want to be in there preparing the witness. But you can assess somebody as a communicator, and there's no reason why you can't have a conversation with the plaintiff in the case to let them know what you think about this person.

Beyond that, you can impose a structure on witness preparations with counsel. Will it be a written Q&A, if so, that Q&A might have to be produced at trial. Also where will you do the preparation? We have some courtroom-like settings, and having someone sit in a conference room is not the same thing as having them sit in the witness box. Best to bring the witness into the courtroom so they can experience it before going into trial for the first time, which is a very stressful situation. Also structuring the timeline of the preparation, so it's not done the night before. Also getting an experienced lawyer in your firm to do the mock cross examination, so there is a tension there that wouldn't otherwise be there if they're being mock-crossed by someone they know and are familiar.

Setting up the structure beforehand is something funders can address without running into privilege concerns.

Community Spotlights

Community Spotlight:  Rocco Pirozzolo, Managing Director and Director of Underwriting, Harbour Underwriting Limited

By John Freund |

Rocco has been the underwriting director of Harbour Underwriting Limited since its incorporation and is also its managing director. He is a solicitor who has spent over two decades developing and providing insurance for a wide variety of legal disputes brought around the world. Apart from being a seasoned underwriter, he has also been a director in the investment team of Harbour Litigation Funding and so has vast experience of complex litigation risks.

Rocco is one of the leading figures in the dispute resolution community. Since 2003, he has served on numerous forums and Working Parties of the Civil Justice Council, a statutory body responsible for overseeing and modernising the civil justice system. He has also been the Chair of The Association of British Insurers’ Legal Expenses Committee.

Rocco is named in Band 1 as a Leading Individual in the Litigation Insurance Underwriters UK section ofChambers and Partners Litigation Support guide 2024 and also included in Lawdragon’s 2024 list of the 100 Global Leaders in Litigation Finance.

He is the general editor ofThe Law Society’s Litigation Funding Handbook and the author of several of its chapters, including that on dispute insurance. He is also the co-author of the chapter on legal expenses insurance in the practitioners’ textbookFriston on Costs.

Cases insured by Rocco include:

  • various class actions (including securities claims) brought around the world, including in the UK, Australia and Canada
  • professional negligence claims, including against lawyers, auditors and surveyors, such as in Levicom International Holdings BV v Linklaters (a firm) [2010] EWCA Civ 494
  • intellectual property claims, such as Bentley 1962 Limited & Brandlogic Limited v Bentley Motors Limited [2019] EWHC 2925
  • group actions, including environmental claims such as Barr v Biffa Waste Services Ltd [2012] EWCA Civ 312.

Rocco has been instructed over the years as an expert on dispute insurance, including by The Law Society in its intervention in a landmark case heard before the Supreme Court in Coventry v Lawrence [2015] UKSC50.

Company Name and Description:    Harbour Underwriting Ltd

Company Website: https://harbourunderwriting.com

Year Founded:  2016

Headquarters:  4th Floor, 8 Waterloo Place, London England, SW1Y 4BE

Area of Focus:  Commercial dispute insurance

Member Quote: "Litigation funders are sophisticated users of commercial dispute insurance. Even though they may well be confident of the prospects of the case they are funding succeeding, they know only too well how disputes can unexpectedly and inexplicably ‘take a turn’ for the worst and so they value having commercial dispute insurance in place from the outset.”

Taking a Look at Recent Mass Torts Settlements

By John Freund |

In a panel titled “Getting Paid: A Breakdown of Recent Settlements”, Max Doyle, Chief Strategy Officer at Consumer Attorney Marketing Group moderated a panel between Sam Dolce, Vice President at Milestone, Jennifer Hoekstra, Partner at Aylstock, Witkin, Kries & Overholtz, Michael London, Founding Partner, at Douglas & London, and Eamon Walsh, President of North America at Advoc8se.

Jennifer Hoekstra began the conversation by offering a broad overview of the mass torts space, the types of cases that make their way through the sector, and the various case durations spanning the rare rapid recovery on one end of the spectrum, and the decade-long battle royal on the other end.

Michael London commented on the 3M claim, where they faced a massive 10-figure judgement and just days later declared bankruptcy. He then mused about tobacco cases, how "if you want to make it onto the front page of the New York Times, you try tobacco cases. If you never want to get paid, you try tobacco cases."

London then recounted war stories around lifestyle products, including several pharmaceutical companies which settled claims there their drugs contained symptoms that were not listed on the label, mesh cases, firefighting foam cases, 3M cases, etc. "There's always going to be something. Wait, keep your powder dry, and don't chase the marketer. Just use the smell test and common sense test of what makes sense."

Sam Dolce represents Milestone, a claims administrator, which helps people get paid. He spoke to administrative duration, which occurs on the backend of a litigation, and can be as much as months or even years before the payments actually go out. Milestone streamlines those processes so everyone gets paid much faster. Many top tier mass torts firms have not optimized their settlement duration procedures, so they are missing out on efficiencies once the case concludes.

Eamon Walsh points out that funders should have a robust checklist which scores everything from origination to settlement administration. That gives way to a secondary market where you can trade things more easily, and also makes you feel bulletproof in the sense that when you get to the negotiating table, you aren't suffering from the Achilles heel of incomplete information.

Sam Dolce added that firms that take the time to build the payment infrastructure can maximize efficiencies on the backend. Law firms should have workflows built into their business the way any other business would, and funders should look to fund such law firms. Every law firm is a business, after all.

Jennifer Hoekstra added that the individual you may be speaking with when interacting with a law firm might not know all the details of a case, but the firm knows all the details (someone else at the firm can answer those questions), so don't get put off if the individual you're speaking with doesn't have all of the answers off-hand.

Michael London spoke to the 3M verdicts which saw 8-figure verdict after 8-figure verdict, which 3M kept fighting and losing. In other cases, the defendant can't write a check quickly enough, so it depends on the defendant and how much pressure you can put on them, and whether they are eager to reach a resolution or not.

London also noted that the Bayer Monsanto claim is a $10 billion liability that keeps getting bigger. Yet London noted he believes there may be a pause in Bayer paying out its claims. "At some point you've got to let that golden goose take a break from laying its eggs, and let that company stay alive."

Finally, Sam Dolce recommended that investors in the space look to the firms who are already succeeding and investigate what is working for them. Don't make the mistake of looking at the aggregate payouts - some firms get very large checks while others do not. Understand what separates the most talented firms from those in the second and third tiers.

Jennifer Hoekstra echoed that sentiment. "I keep my ear to the ground on projects I don't work on. I look at everything across the board, even if we're not involved with it." Looking at cases that aren't moving forward towards a rapid settlement can give you an idea of what types of cases aren't working. If timelines and milestones aren't being met, then defendants won't feel pressured to reach settlements.

In other words, do your homework before embarking on investment within this very complex sector.

How Wall Street Money is Impacting the Mass Torts Sector

By John Freund |

Day one of this year’s LF Dealmakers event featured an entire day focused on one of the most prominent legal sectors within the litigation funding sphere: Mass Torts.

In the keynote session, titled “Mass Torts at a Crossroads: Is Wall Street Money a Catalyst or Complication?”, Seth Meyer, Managing Partner at Meyer Law Firm moderated a discussion between Steven Weisbrot, CEO of Angeion, and Harris Pogust, Founding Partner of Pogust Goodhead.

The conversation focused on Wall Street money’s impact on the litigation funding sector. The key question being if the influx of capital is a catalyst or complication.

Harris Pogust began the conversation by stating that there is no clear answer to that question. Many lives have been changed for the better thanks to the emergence of mass torts funding. That said, there are simply too many plaintiffs, and those plaintiffs that do get money aren’t seeing enough of it. “When I have to call some family whose family member died of cancer, and they’re supposed to get $100,000, but after attorney fees and all the other fees, they’re only getting $30,000, that makes me puke. That’s not what I got into this industry.”

While Steven Weisbrot does agree that the quantity of damages often isn’t reflected in what is deserved, he places the blame on access to capital, and the lack of optimization around bringing these types of cases in a more efficient manner. “I think capital really helps where you have a hard-to-reach target audience, whether they’re incarcerated or in geographically disparate locations. But we can’t just have attorneys settling saying ‘give me $1.2 billion and I’ll carve it up as I see fit.’”

Ultimately, there are four groups here: investors, funders, law firms and clients. Unfortunately, the people getting hurt the most are the clients. All other parties seem to be doing well. “There are firms that take $10 million and aggregate cases, and they make millions of dollars and they are happy,” explains Pogust, “but I’m a trial lawyer, not a businessman. I want to try good cases, not just make money.”

Pogust wants to see Wall Street be more careful with whom they give money to, so they don’t bring garbage cases and give the sector a black eye.

Wiesbrot agrees that vetting the firm and understanding their communication strategy is key. Also understanding if their strategy is about litigating vs. just aggregating. “Nurturing those relationships means less client attrition, and it’s also good because I can’t tell you how many random pieces of evidence have come out of those conversations. It’s good to hear from your clients directly about their experiences.”

In the end, Pogust was proven correct, in that no clear answer to the question of whether Wall Street money is a net positive or negative emerged. One can make a case either way, and as mass torts funding continues to accelerate in the coming years, it is doubtless this debate will continue on.

LCM Releases Full Year Audited Results for the Year Ended 30 June 2024

By Harry Moran |

Litigation Capital Management (LCM) has released its full year audited results for the year ended 30 June 2024.

Highlights

  • Net realised gains of A$32.2m (FY23: A$51.5m), with concluded case investments generating a 2.4x multiple of cash invested (MOIC)
  • Total income of A$44.7m (FY23: A$67.7m)
  • Profit after tax for the period of A$12.7m (FY23: A$31.5m)
  • Dividend of 1.25p (FY23: 2.25p)
  • Net assets of A$188.9m (FY23: A$183.5m) with cases conservatively valued at 1.9x cash invested
  • Book value per share of 94.4 pence (FY23: 90.3 pence)
  • Total new commitments of A$279m added in the period (FY23: A$176m)
  • Fund I which comprises US$150m of external capital is fully committed and Fund II which comprises US$291m of external capital is 58% committed
  • Share buyback program is 70% complete and remains ongoing

Strategic Update

  • The Company is continuing its transition to asset management. Fund III marketing to commence towards the end of 2024 calendar year
  • Preparing a disciplined and staged entry into the US market. 
  • Acquired the intellectual property of a cutting edge legal finance Big Data/AI platform. Application of this technology to form part of US market entry and drive enhanced origination and investment diligence more broadly across the Company

Commenting on the results, Patrick Moloney, CEO of Litigation Capital Management, said: "We are pleased to have extended our industry-leading track record with successful case outcomes over the past 12 months driving our 13-year investment performance to an impressive 2.9x multiple of invested capital. Our transition from balance sheet funder to high return asset manager is progressing well, and we are looking forward to engaging with our LP investor base as we commence marketing for Fund III.

"With our London operations firmly established, having generated realisations of over £100m at a MOIC exceeding 3x, we are now strategically preparing for a disciplined and staged entry into the US market. As part of this strategic initiative, we've recently acquired the IP of a leading legal finance Big Data/AI platform. We see substantial opportunities to leverage this technology across our business in an asset class that is ideally suited for such innovation."

The full result announcement and audited results can be read here.