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Getting Work Done: The Simpler, Smarter Way to Grow Your Firm

By Kris Altiere |
December 4, 2025

Getting Work Done: The Simpler, Smarter Way to Grow Your Firm

The following article was contributed by Kris Altiere, US Head of Marketing for Moneypenny.

Law firms are busier than ever. With new systems, dashboards, and automation tools launched in the name of efficiency, you’d think productivity would be soaring. Yet for many, the opposite is true. Complexity creeps in, admin increases, and clients still end up waiting for answers.

At Moneypenny, we’ve learned that true progress doesn’t come from doing more, it comes from doing what matters. Our philosophy is simple: Get work done, don’t just perform, don’t just present. Instead deliver, clearly, quickly, and with care.

Whether it’s a client seeking reassurance, a paralegal managing a mounting caseload, or a partner steering firm strategy through change, the goal should always be the same: solve the problem and move forward.

Efficiency might be driven by data, but in law, trust and momentum are still powered by people.

The Trust Factor

Clients don’t just want results; they want to know their matter is in good hands. The best partnerships, whether between a legal firm and its clients or between colleagues, are built on accountability and trust.

Getting work done isn’t about checking boxes or sending updates for the sake of optics. It’s about ownership. Doing what you say you’ll do, every single time. Following through with integrity. In short: treat people how you’d like to be treated. That’s how client confidence is built and why trust remains a competitive differentiator for firms now and in the future.

Focus on What Only You Can Do

Law firms today face growing operational pressures: administrative backlogs, client onboarding delays, endless meetings. Many assume the answer is to do more in-house, hire more people but the most successful firms know when to outsource to a trusted partner.

That doesn’t mean losing control, however. It means surrounding your firm with trusted partners who amplify your capabilities and free your team to do what only they can do, advise clients and win cases. When done right, it creates focus.

At Moneypenny, we see this daily. We handle client calls, live chats, and digital communications for thousands of businesses in the legal industry. We take care of the admin that slows teams down so they can accelerate the work that matters most: serving clients and growing their firm. It’s partnership in its purest form: freeing their people to deliver their best.

Pragmatism Over Perfection

Grand digital transformation projects often sound impressive, but the real progress comes from consistent, pragmatic improvement. The best firms are selective about innovation. They adopt technology not for the headlines, but for the results.

These are the firms that deliver, time and again, because they know progress isn’t about chasing every new idea, it’s about using the right ones well.

They ask simple, powerful questions:
• What’s the work that needs to be done?
• Who’s best to do it?
• How can we do it well?

It’s a balanced approach, blending smart innovation with everyday pragmatism and one that turns productivity from a KPI into a true competitive advantage.

Tech That Enables, Not Overcomplicates

Technology has enormous potential to streamline legal operations but only when used intentionally. Too often, new systems add friction instead of removing it.

The smartest firms blend automation with human oversight, letting technology enable people rather than replace them. For example, at Moneypenny, our AI Receptionist handles routine client inquiries with speed and accuracy. But when a conversation requires empathy, nuance, or reassurance, one of our experienced receptionists steps in seamlessly. 

The result is humans and AI together, each doing what they do best. Because in the end, emotional intelligence, the ability to listen, reassure, and build trust, remains a uniquely human strength, even as AI continues to evolve at a rapid rate.

Four Rules for Getting Work Done

This philosophy isn’t about going backwards or simplifying for the sake of it. It’s about cutting through the noise, building with intention, and putting resources where they’ll have the most impact.

It’s about following four simple objectives:

  1. Focus on what only you can do.
    Concentrate on the work that truly requires your expertise.
  2. Outsource with trust.
    Partner with people who treat your clients as their own.
  3. Use technology to enable, not to replace.
    Automation is a tool — not a solution in itself.
  4. Measure outcomes, not optics.
    Progress is about results, not noise.

Clarity Over Complexity

Getting work done isn’t flashy but it is how great firms grow. One resolved issue, one clear decision, one satisfied client at a time.

Because when brilliant legal teams are supported by smart technology and the distractions fall away, exceptional things happen. Clients feel the difference, teams perform at their best, and the firm builds a reputation for service and sustained excellence. 

For law firms navigating the fast-changing landscape, success will come from what matters most. Clarity over complexity. Trust over busyness. Action over appearance. And that is how law firms will truly move forward and stay ahead of the crowd.

About the author

Kris Altiere

Kris Altiere

Commercial

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Commercial

Jonathan Sablone Launches Sablone Advisory LLC, a Boutique Law and Advisory Firm Focused on Litigation Finance

By John Freund |

Jonathan Sablone, a commercial disputes attorney with three decades of cross-border, financial services, and litigation finance experience, has launched Sablone Advisory LLC — a Boston-based boutique positioned to serve claimants, funders, and insurers across the legal finance ecosystem under the tagline "at the intersection of law and finance™."

According to Sablone Advisory LLC, the new firm offers underwriting, diligence, monitoring, and asset management services to litigation funders and to insurers offering contingent risk products. On the claimant side, Sablone Advisory works with plaintiffs and their counsel to position cases for funding, including packaging case portfolios for cross-collateralized funding and insurance wrappers — services that have become increasingly central as funders and insurers structure deals across multiple matters and risk layers.

"I founded Sablone Advisory to assist clients with the most intractable problems and issues facing the legal finance industry," said Sablone in announcing the launch. "'At the intersection of law and finance' is not just a slogan, but a practical, commercial approach to legal problem-solving that I have practiced for decades."

The launch reflects a continuing trend in the litigation finance industry: senior practitioners with capital-markets and complex-litigation backgrounds spinning out of large institutional platforms to offer specialized, independent advisory and underwriting services. As funders increasingly structure portfolio-level deals, layer ATE and contingent risk insurance into capital stacks, and pursue cross-border recoveries, demand for senior independent diligence and asset management — particularly from professionals fluent in both legal strategy and structured finance — has grown.

For claimants and their counsel, the firm's case-positioning services are likely to resonate in a market where funders are increasingly selective about case quality, structure, and counsel pedigree. For funders and insurers, an independent boutique offering monitoring and asset management — separate from origination — represents the kind of service-provider infrastructure that more mature alternative-asset markets typically develop as they scale.

Inquiries can be directed to Jonathan Sablone at jsablone@sabloneadvisory.com or via www.sabloneadvisory.com.

Commercial

Colorado HB 1421 Targets PE and Non-Attorney Funding of Law Firms in Bipartisan Push

By John Freund |

Colorado lawmakers have introduced HB 1421, a bill that would sharply restrict the ability of state law firms to enter financial or contractual arrangements with alternative business structures (ABS) and any entity in which non-attorneys hold ownership stakes or exert direction over legal practice. The bill is notable both for the reach of its restrictions and for the unusual coalition behind it.

As reported by The Sum and Substance, the legislation is sponsored by Democratic Rep. Javier Mabrey of Denver and Republican House Minority Leader Jarvis Caldwell of Monument, with active support from the Colorado Chamber of Commerce and the Colorado Trial Lawyers Association — typically opposing forces in business-litigation policy debates. The bill was scheduled for its first hearing before the House Judiciary Committee on April 29.

HB 1421 would prohibit Colorado law firms from entering arrangements with ABS-style structures relating to legal services, practicing in professional companies where non-lawyers own interests or direct lawyer judgment, or compensating any party where compensation depends on a percentage of legal fees or case recoveries. The bill would also empower courts to halt offending arrangements, order fee reimbursement to clients, and disgorge ABS profits derived from prohibited activities. The article specifically references Burford Capital's litigation funding presence in framing the bill's broader policy concern with non-lawyer financial stakes in legal outcomes.

The legislation lands at a moment when private equity ownership of legal services is expanding rapidly in jurisdictions that permit it — Arizona, Utah, and the District of Columbia — and where PE-backed national platforms are increasingly partnering with firms in non-ABS jurisdictions to extend their operating reach. The Colorado bill, if enacted, would cut against that expansion model by restricting how Colorado firms can collaborate with out-of-state, non-attorney-owned platforms.

For the litigation finance community, the bill is a meaningful data point. Although disclosure-based reform has dominated state-level TPLF debate in 2025-26, HB 1421 reflects a parallel and somewhat different policy thrust: not transparency about funding, but structural limits on the ownership and economic relationships that surround legal practice. The convergence of plaintiffs' bar and chamber-of-commerce support behind a single bill is itself rare, and may presage similar coalitions in other non-ABS states facing PE-driven consolidation pressure.

Commercial

Triple-I Tracks the State-Level Wave of Third-Party Litigation Funding Reform

By John Freund |

A new Triple-I research piece outlines the rapidly expanding state-level reform agenda targeting third-party litigation funding, with disclosure mandates, foreign-funder bans, and registration regimes advancing in legislatures across the country as federal action remains slower-moving.

According to Triple-I's Lewis Nibbelin, Georgia led the most consequential 2025 round of reform with legislation requiring litigation financiers to register with the Department of Banking and Finance and prohibiting funder influence over case outcomes — measures that Triple-I links to subsequent auto insurance rate reductions and dividends to Georgia drivers. Louisiana followed with its widely covered Department of Insurance partnership with the NICB and 4WARN to combat TPLF marketing tactics, alongside legislation requiring attorneys to disclose TPLF contracts within 30 days of retainer or funding execution.

Other states are moving in parallel. Mississippi's new law, effective July 1, mandates disclosure of foreign litigation funding to address concerns about exploitation by non-U.S. entities. Utah passed comparable restrictions in March 2026. Michigan's House committee bill — already covered in LFJ — would ban foreign TPLF entirely while requiring disclosure and registration of all funders. Missouri, Tennessee, and Ohio are advancing similar foreign-funding bans, with the Tennessee and Ohio bills already passing their respective state Houses.

The piece references a joint NICB/4WARN study quantifying the scale of the consumer-facing TPLF market: $380 million in online search advertising between June 2024 and June 2025, and 27.8 million clicks to TPLF websites in June 2025 alone. Triple-I cites broader tort cost figures from the Perryman Group and Citizens Against Lawsuit Abuse — including $35.8 billion in direct annual losses and roughly $600 per U.S. household — to frame the policy stakes.

Louisiana Insurance Commissioner Tim Temple, quoted in the piece, framed the partnership as protecting citizens "from opportunists who manipulate the claims process to fuel excessive litigation, which is a primary driver of our high insurance costs." For commercial litigation funders, the rapid proliferation of state-level disclosure and foreign-funder-ban regimes represents a meaningful compliance overlay — particularly for cross-border deals and structured funding vehicles where investor identity, jurisdiction, and reporting timing now vary materially by state.