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Moneypenny and VoiceNation Launch Intake Services to support new business drives for US legal firms

By Harry Moran |

Moneypenny and VoiceNation have an excellent service offering to help legal clients drive new business by responding quickly to new inquiries on their behalf.

The service means that VoiceNation’s team of professional US-based call handlers will help improve the conversion rate of new inquiries, by responding to them quickly on the phone, and qualifying them by asking a series of screening questions provided by, and tailored to, the client. As a result, legal firms’ own teams can focus on converting qualified leads, saving their teams time and effort.

VoiceNation’s highly trained professional call handlers know the importance of making a good first impression and the new Intake Service is backed by full CRM and Zapier integration.

How it Works

  • When a new completed web form arrives at a client’s CRM, this alerts VoiceNation’s OpenAnswer platform
  • OpenAnswer immediately flags to a VoiceNation agent about the lead
  • Using the completed web form details, the lead is qualified by phone, or any other required channel
  • All information requested by the client is then fed back into the client’s CRM for immediate conversion
  • The service integrates with all CRM platforms and contracts can be completed via Docusign

Eric Schurke, VP of Moneypenny and  VoiceNation said: ‘This service enables legal companies to respond to new leads before their competitors do. We’re doing the heavy lifting of sifting through new opportunities, efficiently and cost-effectively, by qualifying new leads, so in-house sales teams can then convert hot leads faster.  Our clients should see benefits of the new service really quickly, achieving faster new business growth.’ 

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Key Takeaways from LFJ’s Virtual Town Hall: Spotlight on Australia

By John Freund |

On Wednesday October 16th (Thursday the 17th, in Australia), LFJ hosted a virtual town hall titled 'Spotlight on Australia.' The event featured Michelle Silvers (MS), CEO at Court House Capital, Stuart Price (SP), CEO and Managing Director of CASL, Maurice Thompson (MT), Global Head of Litigation Funding at HFW, and Jason Geisker (JG), Head of Claims Funding Australia. The event was moderated by Ed Truant, Founder of Slingshot Capital.

Unfortunately, Jason Geisker was unable to join the panel due to technical difficulties. However, the other three panelists covered a broad range of topics relating to litigation funding in Australia. Below are key takeaways from the event:

ET: Australia is a pioneer in the use of litigation finance. Can you provide an overview of the Australian market?

MS: Australia has been involved in litigation funding for over 20 years, since the late 1990s. At the moment it's an interesting environment, we have listed and private funders, hedge funds, law firms and private insurers. Our market is dominated by litigation funders, not necessarily alternative capital sources, which is what tends to happen overseas. We've witnessed the market globalizing with offshore funders entering, and local funders expanding abroad, but a lot of the offshore funders have withdrawn from the market in recent years.

The market is small - Australia's population is 25-28 million, so you can imagine that the way we operate here is quite different than overseas. We have about 10 players operating in the Australian market at the moment. Our environment is quite different than overseas, it's smaller and well-knit. We all know each other quite well, we compete for the same cases. It's fierce competition, and an exciting environment.

ET: In terms of return profile, I 've been privy to a lot of litigation finance resolutions on a global basis, and in my review of the data, it strikes me that Australian funders are some of the best in terms of producing consistent returns, albeit the quantum of financing is a little bit smaller than what you might find in the US. Generally speaking, do you agree with that? And to what would you attribute the performance of Australian funders?

SP: I attribute that to the predictability of outcomes, and that really comes from the jurisdiction being established for a long time. Some of the growing pains that other jurisdictions are having, are dealing with new issues and new laws. Most of our bench that deals with litigation funding and new actions, they were senior and junior lawyers, partners, barristers, and now have become judges. So there is an ingrained knowledge of the system, and an appreciation of the importance of litigation funding to provide access to justice.

That in itself also goes with the Australian civil justice system, which is an absolute Rolls Royce. It is gold-plated, it is costly, so you need to be able to navigate that in a way where duration risk doesn't become an issue to you. So when you talk about performance, I absolutely agree Australia is up there as one of the better performing markets in the world. We select our cases well and we settle cases before trial (about 95% of cases settle before trial - that brings duration risk down). That combination of factors are all a reflection of the 25 years-plus of existing in this market.

ET: Up until recently, outside of the class action space, lawyers have not been able to engage in contingent fee arrangements, but jurisdictions like Victoria have changed this dynamic. Can you discuss the current state of contingent fee arrangements and its likely trajectory, and the implications for the litigation funding market?

MT: Everything Stuart mentioned about this being an isolated part of the world, and the impacts that has on doing business here, is absolutely correct. A flip on that though, is that degree of isolation that we've had as a nation has always had us looking closely outside of our borders. So we observe what's happening in other parts of the world and that influences how we think.

Some of the comments you've heard might suggest that we're a slightly immature legal market, in the sense that politics have impacted the courts and there has been some degree of uncertainty since 2020. But I'd flip that and say that this is a case of us looking hard at what we need moving forward and what will suit Australia. The largest differential between us and the United States, for instance, is that we never want to see a situation in Australia where the overweight child might sue the fast food chain because some lawyer provides contingent fee arrangements, all those sorts of things. We've laughed at that scenario overseas, and we don't want that here. So the whole idea of contingent fees stirs up all sorts of feelings in our legal environment, and in having to deal with those negative perceptions, we have to think very carefully about how we structure things moving forward.

In the period between 2020 and now, there's been a proliferation of class actions in Victoria to take advantage of the contingent fee arrangements. Not all law firms have done that - my law firm, for instance, we're running three large plaintiff class actions at the moment, we've got a few others in the pipeline. We're currently not fixated on Victoria, because among other things, the way it's been dealt with - generally if you want to take full advantage of a contingent arrangement sanction by the court and legislation, you have to bear all the risk of the costs and a security for costs order against the law firm. And most law firms won't stomach that at all (because this is so new). But other law firms see this as an opportunity - particularly large national firms like Maurice Blackburn for instance. Large firms like that will take advantage because they can finance the risk. If I'm going to sell that to my partners in London, Asia or elsewhere, it's a different proposition.

So we are inching closer to a wider opportunity for law firms to take on contingent risk, but we're not there yet. I don't think it's going to be the free for all that people have been concerned about. That's not to say there hasn't been class actions flooding into Victoria as opposed to other states, but I think that will slow down. And so a firm like us is looking beyond the Victoria borders.

To view the entire 1-hour discussion, please click here.

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Nera Capital Expands European Presence with Strategic Move to Amsterdam  

By Harry Moran |

Top legal finance firm, Nera Capital, is expanding its presence in Holland by opening a new office in Amsterdam, due to its involvement in several high-profile legal claims in the WAMCA. 

The strategic move into innovative and renowned offices in the prestigious Zuidas district is largely driven by significant legal actions that will proceed through the Holland court system.

In January 2020 the Netherlands introduced a new piece of legislation known as the Wet Afwikkeling Massaschade in Collectieve Actie (WAMCA) which translates to the Settlement of Mass Damages in Collective Action Act.

It allows for collective legal actions, enabling multiple claimants to combine similar cases into a single lawsuit, and is a key factor in Nera Capital’s decision to increase its presence in the region.

Firm Director, Aisling Byrne, explained that this approach not only streamlines the legal process but also increases the efficiency and impact of group claims. 

Ms Byrne added: “For Nera Capital, this system means a more robust and coordinated effort in legal pursuits, ensuring clients benefit from a comprehensive and streamlined legal strategy.

“Our expansion into Amsterdam reinforces Nera Capital’s desire to establish a stronger foothold in a key European financial and legal hub, positioning us at the centre of key industry developments and opportunities. 

"Leveraging our cutting-edge technology and embracing legal frameworks like the WAMCA reflects Nera's dedication to ensuring that we remain at the forefront of the industry.

“The move marks more than just a new office - it's another strategic step in our expansion, giving us the platform we need to further scale our operations and continue delivering top-tier service for our clients and partners.”

The change comes at a fruitful time for the legal funder, which is undergoing a period of heavy growth.

In recent months Nera Capital has continued to build its success through acquiring positions in a number of cartel and anti-trust claims in various jurisdictions, including the USA whilst also onboarding several new prominent funding partners. 

Reflecting on Nera’s recent success, Ms. Byrne noted that the expansion into Amsterdam aligns with the company’s core priorities of fostering collaboration and expanding strategic networks.

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Juris Capital Announces Expansion into Michigan

By Harry Moran |

In a post on LinkedIn and an article in Crain’s Grand Rapids Business, litigation funder Juris Capital announced its expansion into Michigan. Juris Capital, which was founded in 2009 and operates from Chicago, announced the move will be led by the firm’s newest managing director, Dane Lund. The expansion into Michigan will be based in East Grand Rapids with Mr Lund tasked with driving Juris Capital’s growth in West Michigan and the wider region.

In the announcement on LinkedIn, Juris Capital said: “We look forward to collaborating with Michigan lawyers and businesses to explore innovative financing options. With a continued nationwide focus, we are well-positioned to support Michigan-based firms and litigants.”

Lund joined Juris Capital in January of this year with a background in both finance and the legal sector, having began his career as an associate at Willkie Farr & Gallagher and having since served in investment roles at Intermediate Capital Group and Burford Capital. Commenting on Juris Capital’s expansion into Michigan, Lund said: “Grand Rapids represents a key growth area for us […] With its thriving legal community and diverse economy, we’re excited to offer solutions that help law firms and businesses achieve their goals, without compromising on resources.”

AxiaFunder Shares Insights into Platform’s Investment Volumes and Returns

By Harry Moran |

Outside of publicly traded litigation funders, it is uncommon for the wider public to gain insight into the wins and losses of these businesses. However, a prominent litigation funding platform has provided a rare snapshot into the performance of its own business, as well as the outcomes of cases funded through its platform.

An article in Alternative Credit Investor which discusses the current state of the legal funding market features insights into the investments and returns for litigation finance platform, AxiaFunder. In the article, AxiaFunder’s chief executive, Cormac Leech shares that the firm’s funded volumes in the first half of 2024 had risen by 150% year-on-year. This growth has now seen the AxiaFunder platform reach a total of 17 fully funded commercial lawsuits to date.

However, Leech also shared that despite the impressive year-on-year growth in funded volumes, AxiaFunder has now also seen its first loss. Of the 17 funded cases, nine of these lawsuits have been won, two have been lost and the remaining six cases are still ongoing. Leech also revealed that for investors who have engaged with these cases through the AxiaFunder platform, their returns have varied from -96% to 175% depending on which cases they invested in.

Community Spotlights

Community Spotlight: Viren Mascarenhas, Partner, Milbank

By John Freund |

Viren is a Partner in Milbank’s New York office where he leads the international arbitration practice in the US.  He specializes in international arbitration (construction, commercial, and investment arbitration) as well as enforcement of awards and judgments in U.S. courts. 

He has nearly two decades of experience acting as counsel for parties in a broad range of industries, with a particular focus on energy and mining disputes. His investment treaty experience includes representing investors in disputes against Argentina, Azerbaijan, Bosnia-Herzegovina, Bolivia, Ecuador, India, Italy, Mexico, Nigeria, Peru, the Philippines, the Russian Federation, Timor-Leste, Uruguay, and Venezuela.  He has advised litigation funders on whether to underwrite prospective matters and also obtained litigation funding for his clients.  He sits as arbitrator in commercial arbitrations and teaches international arbitration at Columbia Law School. 

Viren has been recognized for his accomplishments in international arbitration by Chambers GlobalChambers USALegal 500Who’s Who Legal: ArbitrationThe Best Lawyers in America:  International ArbitrationEuromoney (commercial arbitration), Latinvex (disputes in Latin America), Law360 (energy disputes), Lawdragon (500 Leading Global Litigators, 2021, 2023, 2024), The New York Law JournalCrain’s Business New York,The LGBT Bar Association, the South Asian Bar Association, and the American Bar Association.  His client reviews in Chambers include, “Viren is talented, smart, and quick on his feet.  He is a lawyer you want in your corner”; “His attention to detail and commitment made him stand out – he was always thinking of next steps and briefing us often”; “Viren is bright, capable and a really strong advocate.”  Legal 500 identified Milbank as one of three firms to watch in the international arbitration space, noting, “Milbank continues to grow its profile in international arbitration since the late 2022 arrival of Viren Mascarenhas.  The team is particularly noted for its activity in the energy and infrastructure areas.”

Company Name and Description:  Milbank LLP is an international law firm headquartered in New York with offices in Washington, DC, Los Angeles, Beijing, London, Frankfurt, Munich, Tokyo, Hong Kong, Sao Paulo, Seoul, and Singapore.  Chambers USA ranks Milbank in Band 1 for a range of practices, including Bankruptcy/Restructuring, Capital Markets, Metals & Mining, Projects, and Transportation.

Company Website: www.milbank.com

Year Founded:  1866.  Company rebranded to Milbank in 2019.

Headquarters:  New York

Area of Focus: Milbank is a full services international law firm.  Viren is a member of the Litigation & Arbitration Practice Group.

Member Quote:  “Litigation funders want lawyers who can chart a course of action from filing a claim to collecting on the award/judgment, and then engage with the wide variety of players involved (client, opposing counsel, co-counsel, witnesses, experts, investigators, the adjudicators, and the funders themselves!) to make it happen.”

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New Insights into Fortress’ Involvement in Legal Funding and Patent Monetization

Discussion of the litigation funding market often focuses on established funders who have become household names in the business of investing in high-value commercial litigation. However, outside of these traditional funders, there are global institutional investors whose involvement in the legal funding market has often remained out of the spotlight.

An article in Bloomberg Law provides an in-depth look at the involvement of Fortress Investment Group in the litigation finance market, providing a new window into their strategy and featuring insights from key leadership figures. 

The breadth of Fortress’ involvement in the legal market is demonstrated in the sheer scale of the numbers involved, with the firm having committed $6.6 billion in legal assets and another $2.9 billion to intellectual property assets. Fortress differentiates itself from a traditional funder like Burford Capital, whose approach to investing often centres around commercial litigation, whilst Fortress is mainly focusing on a ‘credit-like approach’ via its lending to law firms. 

Fortress has particularly targeted the mass tort market with loans exceeding $100 million, and the list of law firms invested in including Onder Law, Johnson Law Group, The Smith Law Firm, Weitz & Luxenberg and Napoli Shkolnik. Fortress managing partner and co-CIO, Jack Neumark explains how the firm’s size and resources allow it to succeed with mass torts, explaining that “one of the major traps that people get sucked into is not having the resources internally to do a thorough review of the files.” Burford Capital’s vice chair, David Perla describes Fortress’ dominance in this space and recounted that when Burford approaches mass tort firms “the name we hear frequently as to where they have financed their portfolios today or historically, you’ll hear Fortress more often than any other”.

In the world of patent monetization, Fortess’ head of intellectual property, Eran Zur argues that the firm “pioneered the patent lending business”, which had only existed conceptually before Fortress’ put its capital and resources behind it. Fortress’ patent-assertion entities include VLSI Technology LLC, owner of a portfolio of patents formerly belonging to NXP Semiconductors NV, notable for cases brought against Intel with billions sought in damages. In a case brought in Delaware before District Judge Colm F. Connolly, VLSI dropped the case against Intel following Connolly’s order to disclose the identity of VLSI’s investors. In response to being asked by Bloomberg whether the disclosure order caused Fortress to drop the Delaware case, Zur questioned whether “the identity of the plaintiff or the characteristics of the plaintiff matter in a patent claim?”

When looking to place Fortress in the litigation funding space alongside other market-leading names, Zur seemed to differentiate their own practice, saying: “We do not invest passively as opposed to litigation funders. It’s private equity. We sit on the board, we advise”. However, Jonathan Stroud, general counsel at Unified Patents argues against this delineation, arguing: “Because you have more control of the entities, it doesn’t mean you’re not a funder, you’re a super funder. […] You’re funding the case and you’re a client.”

Bloomberg’s article also makes clear that whether it considers itself to be a funder or not, Fortress has been actively involved by investing in and even acquiring other funders such as Vannin Capital and Affiniti Capital Management. In describing Fortress’ engagement with the market, one former employee at an unnamed litigation funder said they didn’t accept money from Fortress because “they choke you to death and then put you out of business”, referencing the fact that Fortress takes a very active role in its investments from regular monitoring of cases to tracking bank accounts. However, Neumark pushed back on the suggestion that Fortress operate as ‘pirates’ in the industry, instead explaining their business practice by saying: “We’re a tough counterparty if you don’t do what you say you’re gonna do […]We see where funds go. If you do something you’re not supposed to do, we’re gonna be upset.”

Looking towards the future of the funding market, Neumark believes that “the asset class is going to grow for sure over time.” However, he also pushed back against the common criticism that funders are “ambulance chasers” and argued that when investing in large-scale and complex antitrust or product liability cases, “there’s really no margin for doing stuff that’s frivolous.” Neumark was also quick to dismiss the idea of third-party funding as a vehicle for malign foreign actors, and said that litigation funding “might be the most inefficient way possible for a foreign entity to try to gain access to confidential information.”

Westbrooke Associates Expands into The Litigation Funding Sector

By Harry Moran |

Westbrooke Associates announces its expansion into the burgeoning litigation funding sector, marking a new chapter in its legacy of connecting investors with high-growth, socially impactful opportunities.

As a brokerage known for identifying innovative investment vehicles, Westbrooke Associates is now expanding into litigation funding, a niche asset class that has seen rapid growth in the UK and globally. Litigation funding provides financial backing to individuals and small businesses that would otherwise be unable to afford legal representation. This growing financial tool has proven essential in levelling the playing field in the legal system, enabling claimants to pursue justice against larger, well-funded opponents.

With rising litigation costs and increasingly complex cases, the demand for litigation funding has surged, particularly in markets such as the UK, which boasts one of the most advanced regulatory environments for this asset class. The global litigation funding market is experiencing extraordinary growth, with revenues projected to reach $43 billion by 2033, up from $17.1 billion in 2023.

As one of the most compelling alternative investment opportunities today, litigation funding offers investors a low-risk, high-return asset class that remains largely uncorrelated with traditional financial markets. This makes it an attractive option for portfolio diversification, especially during times of market volatility.

A report by Reynolds Porter Chamberlain LLP highlights that the top 15 litigation funders in the UK saw assets grow to a record £2.2 billion in 2020/21, an 11% increase from the previous year. With such exponential growth, Westbrooke Associates is poised to help investors capitalise on the robust potential of this asset class.

Westbrooke Associates' expertise in sourcing profitable investments that align with strong ESG (Environmental, Social and Governance) standards makes this a natural step forward. The firm has already established a successful collaboration with Addlington-West Legal Limited, offering investors access to litigation funding opportunities that prioritise both financial returns and social impact.

Litigation funding not only delivers strong returns but also plays a pivotal role in supporting justice. Westbrooke’s unique investment model ensures a rigorous due diligence process, with cases thoroughly vetted to back only those with strong chances of success. Investors benefit from fixed returns—typically generated within 18 months—while also supporting businesses that face significant financial barriers due to litigation costs.

Moreover, Westbrooke Associates' commitment to protecting investor capital is evident via the surety bond offered by Addlington-West Legal. This guarantees 100% capital protection in the event of unsuccessful claims, ensuring investor security and peace of mind. This level of risk mitigation, combined with relevant regulatory compliance, makes litigation funding a particularly attractive opportunity for Westbrooke Associates’ clients.

For investors seeking a safe, high-potential asset class, litigation funding through Westbrooke Associates represents an ideal investment opportunity. The firm’s longstanding reputation for identifying forward-thinking ventures is further bolstered by this new foray into the litigation funding space. Westbrooke Associates continues to demonstrate its ability to deliver innovative and socially responsible investment opportunities that align with the evolving needs of its investor base.

As the litigation funding market continues to grow, Westbrooke Associates is at the forefront of offering investors access to this dynamic and impactful sector. Whether you're a seasoned investor or looking to diversify your portfolio, Westbrooke Associates ensures that every investment opportunity provides both profitability and a positive societal impact.

For more information about how to invest in litigation funding through Westbrooke Associates or to request the Investment Memorandum, please visit www.westbrookeassociates.com or call 0203 745 0294.

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FiDeAL® Announces a Strategic Partnership with Outmatch to Strengthen Litigation Finance Consulting Services and Expand Operations in France

By Harry Moran |

Treviso – FiDeAL®, a leader in litigation finance consulting, is pleased to announce a new strategic partnership with Outmatch, a renowned French financial boutique specializing in M&A operations and in legal disputes resolution.

This collaboration marks a significant step in further strengthening FiDeAL’s litigation finance consulting services and in expanding its operations into the French legal market, one of the main European markets for complex legal disputes.

FiDeAL and Outmatch will combine their respective expertise to provide tailored solutions to French law firms and companies, supporting them with access to innovative financial tools and optimizing their legal strategies in high-profile litigation.

This partnership represents a milestone for both companies, opening new opportunities in the French market and offering a broader range of services to companies involved in complex disputes.

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International Legal Finance Association (ILFA) Welcomes New ELI Report – ‘Principles Governing the Third-Party Funding of Litigation’

The International Legal Finance Association (ILFA), the global voice of commercial legal finance, has welcomed the findings of the newly published European Law Institute (ELI) report ‘Principles governing the third-party funding of litigation’. 

The report, authored by UK High Court Judge Dame Sarah Cockerill and Professor Susanne Augenhofer, is the product of more than two years of investigative work to develop principles and guidance for the TPLF market, and represents a new, independent contribution to the legitimate and effective use of TPLF. 

Following the publication of the report, Neil Purslow, Chairman of the Executive Committee of ILFA, commented:

‘This new report, authored by seasoned legal observers, recognises that commercial legal finance increases access to justice for European businesses and consumers and provides ‘vital improvement in access to justice’ (pg.19) when made available. Contrary to the repeated claims of big business, funding helps level the playing field for those exercising their rights against multinationals with almost unlimited resources’. 

The report also cautions against imposing new regulations on the TPLF market. Instead, it advances a ‘complementary approach’ involving guidance to funders on issues to be taken into account before entering into a TPLF agreement, together with publishing a new Appendix drawing together the recommended minimum content of a funding agreement.

Purslow commented: 

‘ILFA agrees with the report’s conclusion that proscriptive one-size-fits-all regulation isn’t appropriate for a sector like ours. It risks funders ceasing to offer funding, inevitably leading to what the authors rightly identify as ‘serious access to justice issues’.’

The full report from ELI can be read online here

About ILFA

The International Legal Finance Association (ILFA) represents the global commercial legal finance community, and its mission is to engage, educate and influence legislative, regulatory and judicial landscapes as the global voice of the commercial legal finance industry. It is the only global association of commercial legal finance companies and is an independent, non-profit trade association promoting the highest standards of operation and service for the commercial legal finance sector. ILFA has local chapter representation around the world. For more information, visit www.ilfa.com and like us on LinkedIn and X @ILFA_Official. 

About ELI 

The European Law Institute (ELI) is an independent non-profit organisation established to initiate, conduct and facilitate research, make recommendations and provide practical guidance in the field of European legal development. The ELI secretariat is hosted by the University of Vienna, Austria.

The report team was led by Susanne Augenhofer (Professor of Law, Austria), Dame Sara Cockerill (High Court Judge, UK), and Henrik Rothe (Professor of Law, Denmark) (until July 2022). 

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